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Dog Toilet 24.8 x 19.9 in – Washable Artificial Grass Potty Tray for Puppies & Small/Medium Dogs, Ideal for Balcony & Apartment
SKU: D07-071V01BK
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Free shipping on all orders
24 Hours Dispatch
2 Years Warranty
30 Days Returns
Dog Toilet 24.8 x 19.9 in – Washable Artificial Grass Potty Tray for Puppies & Small/Medium Dogs, Ideal for Balcony & Apartment
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
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Shipping Information
We offer fast and reliable delivery on all orders, with free shipping included. For estimated delivery times and more details by country, please refer to our our shipping table.
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Returns & Refunds
You can return your order within 30 days of delivery for any reason. Email customerservice@aosom.eu to start a return. Return shipping is at your cost unless the item is faulty or incorrect.
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FAQ’s
All items include a 2-year warranty. If your product arrives defective or damaged, contact us within 14 days for a free replacement or full refund. For more common questions, see our full FAQ here.
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Contact Us
We’re here to help and reply within 24 hours on weekdays. Email customerservice@aosom.eu with any questions.
- - Supports toilet training: Designed for medium dogs under 19.7 in (50 cm) in length. The realistic artificial grass encourages consistent toilet habits on balconies or indoors—an ideal solution for limited space in urban homes.
- - Intelligent three-layer system: Includes 2 grass mats, a drainage grate and a catch tray. The innovative grid separates liquids efficiently, preventing the grass from becoming soaked and providing a more hygienic environment for your pet.
- - Effortless cleaning and care: Thoughtful design allows the entire potty to be rinsed clean with water. The catch tray is also compatible with disposable training pads for added convenience.
- - Versatile for multiple situations: Use it as a permanent indoor solution or as an extra outdoor option—this dog potty adapts to various living situations and pet owner needs.
- - Materials & ready-to-use design: Overall dimensions 24.8 x 19.9 x 1.4 in (63 x 50.5 x 3.5 cm); grass surface 22.8 x 17.7 in (58 x 45 cm). Made from a plastic tray, drainage grid and plastic turf; the dog potty arrives fully assembled and is ready to use.
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Specifications
Package
Shipping & Return
We offer fast and reliable delivery on all orders, with free shipping included.
For estimated delivery times and more details by country, please refer to our shipping information page.
You have the right to return your order within 30 days of receiving it, for any reason. Please email us at customerservice@aosom.eu to initiate the return.
Please note that return shipping costs are the responsibility of the customer, unless the product is faulty or incorrect.
All items are covered by a 2-year warranty. If your product arrives defective or damaged, contact us within 14 days for a free replacement or full refund.
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Free shipping on all orders
Discover the benefits of our products with free shipping on all orders.
30 Days Returns
We offer a 30-day return policy. Free returns are available for defective or incorrect items.
2 Years Warranty
All our products are supported by a robust 2-year warranty, guaranteeing quality and reliability.
FAQs
Please read our FAQs page to find out more.
How do l cancel or edit an order?
Unfortunately, we cannot cancel orders due to a change of mind. However, we understand that mistakes happen. If you need to edit your order information, such as the delivery address or contact number, please contact our customer service at customerservice@aosom.eu as soon as possible.
Here’s what you can do:
- Contact our customer service via email.
- Have your order number ready when contacting customer service.
- We cannot guarantee changes to orders after 24 hours of placement. This is because orders may be processed once received
How can I track my order?
You can track your order by checking the shipping confirmation email, which contains a tracking number and a link to the courier's website.
How long does shipping take?
Our products are delivered to most parts of the EU within 3 to 10 business days. You can expect to receive your order within 4 to 11 business days after placing it. Delivery times may vary based on your location. For specific details, please refer to the transit time table in our Shipping Policy.
What if l order to an undeliverable location?
We deliver to most EU locations, but cannot ship to islands and remote areas. Orders to these locations will be canceled. For details, please refer to the Undeliverable Areas table in our Shipping Policy.
How do l initiate a return?
To start a return, contact our support team at CustomerService@Aosom.eu with your order number and reason for return. We’ll provide detailed instructions, including where to send your item.
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