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Cat Stairs 3-Step Pet Stairs, 48 cm Pet Stairs with Sisal Column, Dog Stairs with Play Ball, Entry Aid for High Beds, Pine Wood, Gray+Natural
SKU: D30-610V00GY
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Free shipping on all orders
24-Hour Dispatch
2 Year Warranty
30 Days Free Returns
Cat Stairs 3-Step Pet Stairs, 48 cm Pet Stairs with Sisal Column, Dog Stairs with Play Ball, Entry Aid for High Beds, Pine Wood, Gray+Natural
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
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Shipping Information
We offer fast and reliable delivery on all orders, with free shipping included. For estimated delivery times and more details by country, please refer to our our shipping table.
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Returns & Refunds
You can return your order within 30 days of delivery for any reason. Email customerservice@aosom.eu to start a return. Return shipping is at your cost unless the item is faulty or incorrect.
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FAQ’s
All items include a 2-year warranty. If your product arrives defective or damaged, contact us within 14 days for a free replacement or full refund. For more common questions, see our full FAQ here.
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Contact Us
We’re here to help and reply within 24 hours on weekdays. Email customerservice@aosom.eu with any questions.
- - Practical cat tree: Cats love to observe their surroundings from a high point and contemplate their cat life. That's why your cat will love this great cat stairs! The stairs allow your pet to climb higher places safely and provide more variety with the dangling play ball.
- - Save your furniture: It is common for cats to scratch to remove old claw material, mark their territory, and stretch - all natural instincts of cats. That's why offering a whopping 6 scratching posts provides plenty of opportunities for sharpening claws, so your cat will finally leave your furniture in peace.
- - Soft and comfortable: The steps are covered with soft and comfortable teddy fabric, making them particularly soft on small cat paws and providing your pet with a comfortable place to sit and lie down.
- - Stable and secure: With its sturdy steps made of chipboard and the cat scratching tree with a core of pine wood, this cat scratching tree ensures uncompromising stability, no matter how lively your pets play on it.
- - Product data: Overall dimensions: 45L x 40W x 48H cm, suitable for cats up to 5 kg. Assembly required.
Feature
Specifications
Package
Assembly Instructions
Shipping & Return
We offer fast and reliable delivery on all orders, with free shipping included.
For estimated delivery times and more details by country, please refer to our shipping information page.
You have the right to return your order within 30 days of receiving it, for any reason. Please email us at customerservice@aosom.eu to initiate the return.
Please note that return shipping costs are the responsibility of the customer, unless the product is faulty or incorrect.
All items are covered by a 2-year warranty. If your product arrives defective or damaged, contact us within 14 days for a free replacement or full refund.
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Elegance and Comfort
Trusted Service, Wide Reach
Free shipping on all orders
Discover the benefits of our products with free shipping on all orders.
30 Days Free Returns
Our commitment to customer satisfaction is reflected in our 30-day return policy, allowing for seamless returns.
2 Year Warranty
All our products are supported by a robust 2-year warranty, guaranteeing quality and reliability.
FAQs
Please read our FAQs page to find out more.
How do l cancel or edit an order?
Unfortunately, we cannot cancel orders due to a change of mind. However, we understand that mistakes happen. If you need to edit your order information, such as the delivery address or contact number, please contact our customer service at customerservice@aosom.eu as soon as possible.
Here’s what you can do:
- Contact our customer service via email.
- Have your order number ready when contacting customer service.
- We cannot guarantee changes to orders after 24 hours of placement. This is because orders may be processed once received
How can I track my order?
You can track your order by checking the shipping confirmation email, which contains a tracking number and a link to the courier's website.
How long does shipping take?
Our products are delivered to most parts of the EU within 3 to 10 business days. You can expect to receive your order within 4 to 11 business days after placing it. Delivery times may vary based on your location. For specific details, please refer to the transit time table in our Shipping Policy.
What if l order to an undeliverable location?
We deliver to most EU locations, but cannot ship to islands and remote areas. Orders to these locations will be canceled. For details, please refer to the Undeliverable Areas table in our Shipping Policy.
How do l initiate a return?
To start a return, contact our support team at CustomerService@Aosom.eu with your order number and reason for return. We’ll provide detailed instructions, including where to send your item.
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