Product description
  • - PET STAIRS: Specially designed stairs to help pets with mobility issues or seniors to climb onto the bed, sofa, or other high, uneven surfaces
  • - QUICK FOLDING: The foldable design of these 4-step pet stairs significantly reduces the space it occupies, making transportation and storage easier
  • - MAXIMUM SAFETY: Each step is covered with a non-slip mat for added protection and comfort for your pet. The side design provides extra security
  • - STURDY STAIRS: Made of durable polypropylene plastic, these dog stairs can support pets up to 20 kg. Easy to clean with a damp cloth and mild soap
  • - DIMENSIONS: 62x38x49.5 cm (unfolded) and 77.2x38x12.6 cm (folded). Dimensions of each step: 33x16x12.5 cm. Maximum weight capacity: 20 kg
Feature

- Ideal for senior pets or those with mobility issues;
- Made of sturdy, lightweight, and strong plastic capable of supporting up to 20 kg in total;
- Easily folds and can be stored when not in use, saving space;
- Secure and durable base for pets with integrated side rail and anti-slip mats;
- Steps with anti-slip mats for added safety for your pets;

Specifications

- Color: Dark brown;
- Material: polypropylene (PP);
- Overall dimensions (unfolded): 62x38x49.5 cm (LxWxH);
- Folded size: 77.2x38x12.6 cm (LxWxH);
- Dimensions of each step: 33x16x12.5 cm (LxWxH);
- Maximum weight capacity: 20 kg;
- Reference: D06-142DR;

Package

- 1 x Pet stairs;
- 1 x Instruction manual;

Assembly Instructions

Click the link below to download the instruction

Instructions pdf

📄 IN240100016V01_GL_D06-142.pdf

Shipping & Return

We offer fast and reliable delivery, with shipping fees based on weight and destination. Many orders under 10kg ship free. For a full shipping cost breakdown by country and weight, please refer to our shipping table here. You have the right to return your order within 30 days of receiving it, for any reason. Please email us at customerservice@aosom.eu to initiate the return. You will need to cover the return shipping cost, except when the product is faulty or incorrect. All items are covered by a 2-year warranty. If your product arrives defective or damaged, contact us within 14 days for a free replacement or full refund.

Trusted Service, Wide Reach

16 Countries Delivered

We provide reliable shipping services to 16 countries within the EU, ensuring broad accessibility for our clientele.

Shipping details

Holiday Return Extended

For all orders placed between 3 November 2025 and 31 December 2025, the return deadline is extended until 31 January 2026.

Refund Details

2 Year Warranty

All our products are supported by a robust 2-year warranty, guaranteeing quality and reliability.

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FAQs

Please read our FAQs page to find out more.

Do you offer extended holiday returns?

Yes, we do! To make your holiday shopping stress-free, we offer an extended return window for all orders placed between November 3, 2025 and December 31, 2025. These items can be returned anytime up to January 31, 2026, as long as they remain unused, in original condition, and in their original packaging.

How do l cancel or edit an order?

Unfortunately, we cannot cancel orders due to a change of mind. However, we understand that mistakes happen. If you need to edit your order information, such as the delivery address or contact number, please contact our customer service at customerservice@aosom.eu as soon as possible.


Here’s what you can do:

  • Contact our customer service via email.
  • Have your order number ready when contacting customer service.
  • We cannot guarantee changes to orders after 24 hours of placement. This is because orders may be processed once received
How can I track my order?

You can track your order by checking the shipping confirmation email, which contains a tracking number and a link to the courier's website.

How long does shipping take?

Our products are delivered to most parts of the EU within 3 to 10 business days. You can expect to receive your order within 4 to 11 business days after placing it. Delivery times may vary based on your location. For specific details, please refer to the transit time table in our Shipping Policy.

What if l order to an undeliverable location?

We deliver to most EU locations, but cannot ship to islands and remote areas. Orders to these locations will be canceled. For details, please refer to the Undeliverable Areas table in our Shipping Policy.

How do l initiate a return?

To start a return, contact our support team at CustomerService@Aosom.eu with your order number and reason for return. We’ll provide detailed instructions, including where to send your item.

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