Product description
  • - SOFT AND COMFORTABLE: This pet carrier bag provides your four-legged companion with a cozy place with plenty of space to relax and rest. Plus, a plush cushion is inside for added comfort.
  • - MULTI-USE: This dog and cat carrier crate is mainly used in the car during trips, as a carrier when you need to take your friend to the vet, or can also be used as an extra pet bed.
  • - EASY ACCESS: It has 3 access doors to facilitate the entry and exit of your four-legged companion. One on top, one on the left, and one at the front. Easy to open thanks to the zipper.
  • - EASY TO CARRY: It has two handles for easy transport from one place to another.
  • - SPECIFICATIONS: Overall dimensions: 69L x 51W x 51H cm. Suitable for small pets and dogs measuring less than 44 cm long and weighing less than 10 kg.
Feature

- Pet travel bag suitable for small dogs;
- Soft padding inside for added comfort, removable and washable;
- Three doors for easy access;
- Mesh window for good airflow and ventilation;
- Comes with a storage bag to store inside when not in use;
- Assembly required;

Specifications

- Colors: blue, black;
- Materials: Oxford fabric, steel, polyester;
- Overall dimensions: 69L x 51W x 51H cm;
- Folded dimensions: 90L x 11W x 11H cm;
- Door dimensions: 53W x 35.5H cm (front), 35W x 35.5H cm (left), 51L x 37H cm (top);
- Cushion dimensions: 65L x 47W cm;
- Suitable for small dogs measuring less than 44 cm long and weighing less than 10 kg;
- Ref: D00-152V02BU;

Package

- 1 x Pet Carrier Backpack;
- 1 x Manual;

Assembly Instructions

Click the link below to download the instruction

Shipping & Return

We offer fast and reliable delivery, with shipping fees based on weight and destination. Many orders under 10kg ship free. For a full shipping cost breakdown by country and weight, please refer to our shipping table here. You have the right to return your order within 30 days of receiving it, for any reason. Please email us at customerservice@aosom.eu to initiate the return. You will need to cover the return shipping cost, except when the product is faulty or incorrect. All items are covered by a 2-year warranty. If your product arrives defective or damaged, contact us within 14 days for a free replacement or full refund.

Trusted Service, Wide Reach

16 Countries Delivered

We provide reliable shipping services to 16 countries within the EU, ensuring broad accessibility for our clientele.

Shipping details

Holiday Return Extended

For all orders placed between 3 November 2025 and 31 December 2025, the return deadline is extended until 31 January 2026.

Refund Details

2 Year Warranty

All our products are supported by a robust 2-year warranty, guaranteeing quality and reliability.

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FAQs

Please read our FAQs page to find out more.

Do you offer extended holiday returns?

Yes, we do! To make your holiday shopping stress-free, we offer an extended return window for all orders placed between November 3, 2025 and December 31, 2025. These items can be returned anytime up to January 31, 2026, as long as they remain unused, in original condition, and in their original packaging.

How do l cancel or edit an order?

Unfortunately, we cannot cancel orders due to a change of mind. However, we understand that mistakes happen. If you need to edit your order information, such as the delivery address or contact number, please contact our customer service at customerservice@aosom.eu as soon as possible.


Here’s what you can do:

  • Contact our customer service via email.
  • Have your order number ready when contacting customer service.
  • We cannot guarantee changes to orders after 24 hours of placement. This is because orders may be processed once received
How can I track my order?

You can track your order by checking the shipping confirmation email, which contains a tracking number and a link to the courier's website.

How long does shipping take?

Our products are delivered to most parts of the EU within 3 to 10 business days. You can expect to receive your order within 4 to 11 business days after placing it. Delivery times may vary based on your location. For specific details, please refer to the transit time table in our Shipping Policy.

What if l order to an undeliverable location?

We deliver to most EU locations, but cannot ship to islands and remote areas. Orders to these locations will be canceled. For details, please refer to the Undeliverable Areas table in our Shipping Policy.

How do l initiate a return?

To start a return, contact our support team at CustomerService@Aosom.eu with your order number and reason for return. We’ll provide detailed instructions, including where to send your item.

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