Product description
  • - Support your pet: Pets will love this versatile pet stairs. It helps pets safely reach higher places like the bed or couch without jumping or straining. Additionally, this stairs can also serve as a storage box for supplies and a cozy sleeping spot for your pet.
  • - High comfort: The breathable linen-look surface is soft and gentle on the paws. A plush cushion is included for your furry friend to comfortably rest on all day long. Plus, the cover is removable and easy to clean with water.
  • - Hidden storage space: The interior of the steps features additional hidden storage space for toys, treats, blankets, leashes, and anything else you may need.
  • - Durable: The construction of solid MDF boards is suitable for cats up to 5 kg. The linen-look upper material is durable, shape-retaining, wrinkle-resistant, and does not peel.
  • - Assembly is a breeze: Here's how it works! Building the stairs is a piece of cake; you only need a few minutes for assembling the cat stairs. Overall dimensions: 73.5L x 33W x 40.5H cm.
Feature

- Support your pets, whether they are old, small, or injured;
- A combination of pet stairs, cat cave, and storage solution in one;
- A plush cushion provides a cozy place to relax. The cushion can be cleaned with water;
- Additional storage space inside the stair steps;
- An entrance opening allows easy entry and exit;
- Suitable for cats up to 5 kg;
- Easy assembly required;

Specifications

- Color: Light Gray;
- Material: Linen (100% Polyester), Plush, PP Foam, MDF;
- Overall dimensions: 73.5L x 33W x 40.5H cm;
- Step size (from bottom to top): 32.5L x 22W x 14H cm, 32.5L x 22W x 23H cm, 32.5L x 32.5W x 40.5H cm;
- Storage size (from bottom to top): 29.5L x 19.5W x 9.5H cm, 29.5L x 19W x 18.5H cm;
- Cat house size: 29.5L x 29W x 36.5H cm;
- Door size: 20W x 20.5H cm;
- Cushion size: 30L x 30W x 1.5H cm;
- Weight capacity: 10kg;

Package

- 1 x Dog stairs;
- 1 x Manual;

Shipping & Return

We offer fast and reliable delivery on all orders, with free shipping included.

For estimated delivery times and more details by country, please refer to our shipping information page.

You have the right to return your order within 30 days of receiving it, for any reason. Please email us at customerservice@aosom.eu to initiate the return.

Please note that return shipping costs are the responsibility of the customer, unless the product is faulty or incorrect.

All items are covered by a 2-year warranty. If your product arrives defective or damaged, contact us within 14 days for a free replacement or full refund.

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Trusted Service, Wide Reach

Free shipping on all orders

Discover the benefits of our products with free shipping on all orders.

Shipping details

30 Days Returns

We offer a 30-day return policy. Free returns are available for defective or incorrect items.

Refund Details

2 Years Warranty

All our products are supported by a robust 2-year warranty, guaranteeing quality and reliability.

About Services

FAQs

Please read our FAQs page to find out more.

How do l cancel or edit an order?

Unfortunately, we cannot cancel orders due to a change of mind. However, we understand that mistakes happen. If you need to edit your order information, such as the delivery address or contact number, please contact our customer service at customerservice@aosom.eu as soon as possible.


Here’s what you can do:

  • Contact our customer service via email.
  • Have your order number ready when contacting customer service.
  • We cannot guarantee changes to orders after 24 hours of placement. This is because orders may be processed once received
How can I track my order?

You can track your order by checking the shipping confirmation email, which contains a tracking number and a link to the courier's website.

How long does shipping take?

Our products are delivered to most parts of the EU within 3 to 10 business days. You can expect to receive your order within 4 to 11 business days after placing it. Delivery times may vary based on your location. For specific details, please refer to the transit time table in our Shipping Policy.

What if l order to an undeliverable location?

We deliver to most EU locations, but cannot ship to islands and remote areas. Orders to these locations will be canceled. For details, please refer to the Undeliverable Areas table in our Shipping Policy.

How do l initiate a return?

To start a return, contact our support team at CustomerService@Aosom.eu with your order number and reason for return. We’ll provide detailed instructions, including where to send your item.

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