Product description
  • - THREE-LEVEL PLAY CENTER: Ideal for young explorers — three playful levels with ramps for climbing, playing and daily adventures.
  • - CUSTOMIZABLE TUNNEL SYSTEM: Nine curved tubes and three straight tubes let you and your child build a custom maze to expand the habitat and encourage interactive play.
  • - ALL-IN-ONE STARTER KIT: Perfect for new pet owners — includes a hideout, quiet running wheel, water bottle and food bowl to welcome your pet with everything they need.
  • - SAFE, PET-FRIENDLY DESIGN: 0.39 in (1 cm) bar spacing keeps dwarf hamsters secure, while smooth plastic components and powder-coated bars provide a safe, comfortable environment for the whole family.
  • - PRODUCT INFO: Overall dimensions: 13.6 x 10.8 x 16.1 in (34.5 x 27.5 x 41 cm). Assembly required.
Feature

- Three-level design with ramps provides plenty of space for climbing and play;
- DIY tunnel system expands the play area for endless enrichment;
- Includes essential accessories for a complete starter kit;
- 0.39 in (1 cm) bar spacing and safe materials help prevent escapes and keep pets secure;
- Wire-mesh construction with two front doors for good ventilation and easy access;
- Deep base contains bedding effectively to reduce mess;
- Quick assembly in about 8 minutes without tools.

Specifications

- Color: Blue;
- Materials: Metal wire, plastic;
- Overall dimensions: 13.6 x 10.8 x 16.1 in (34.5 x 27.5 x 41 cm);
- Height per level: 5.4 in (13.6 cm);
- Door size: 6.1 x 5.7 in (15.5 x 14.6 cm);
- Hideout size: Ø 4.3 x 4.5 in (Ø 10.9 x 11.5 cm);
- Ladder size: 7.3 x 4.7 in (18.5 x 12 cm);
- Tray size: 13.6 x 10.8 x 3.3 in (34.6 x 27.5 x 8.3 cm);
- Platform size: 10.2 x 7.9 x 0.5 in (26 x 20 x 1.3 cm);
- Food bowl: Ø 3.8 x 1.6 in (Ø 9.6 x 4 cm);
- Running wheel: Ø 5.6 x 3.5 in (Ø 14.2 x 9 cm);
- Rotating ladder: 7.3 x 4.7 in (18.5 x 12 cm);
- Tube diameter: Ø 2.4 in (Ø 6 cm);
- Water bottle capacity: 4.2 fl oz (125 ml);
- Ref.: D51-527V00BU;

Package

- 1 x Hamster Cage;
- 1 x Assembly Manual;

Assembly Instructions
Shipping & Return

We offer fast and reliable delivery, with shipping fees based on weight and destination. Many orders under 10kg ship free. For a full shipping cost breakdown by country and weight, please refer to our shipping table here. You have the right to return your order within 30 days of receiving it, for any reason. Please email us at customerservice@aosom.eu to initiate the return. You will need to cover the return shipping cost, except when the product is faulty or incorrect. All items are covered by a 2-year warranty. If your product arrives defective or damaged, contact us within 14 days for a free replacement or full refund.

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Vendor: Vendor

Example product

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Example product

€19,99

Trusted Service, Wide Reach

16 Countries Delivered

We provide reliable shipping services to 16 countries within the EU, ensuring broad accessibility for our clientele.

Shipping details

30 Days Free Returns

Our commitment to customer satisfaction is reflected in our 30-day return policy, allowing for seamless returns.

Refund Details

2 Year Warranty

All our products are supported by a robust 2-year warranty, guaranteeing quality and reliability.

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FAQs

Please read our FAQs page to find out more.

How do l cancel or edit an order?

Unfortunately, we cannot cancel orders due to a change of mind. However, we understand that mistakes happen. If you need to edit your order information, such as the delivery address or contact number, please contact our customer service at customerservice@aosom.eu as soon as possible.


Here’s what you can do:

  • Contact our customer service via email.
  • Have your order number ready when contacting customer service.
  • We cannot guarantee changes to orders after 24 hours of placement. This is because orders may be processed once received
How can I track my order?

You can track your order by checking the shipping confirmation email, which contains a tracking number and a link to the courier's website.

How long does shipping take?

Our products are delivered to most parts of the EU within 3 to 10 business days. You can expect to receive your order within 4 to 11 business days after placing it. Delivery times may vary based on your location. For specific details, please refer to the transit time table in our Shipping Policy.

What if l order to an undeliverable location?

We deliver to most EU locations, but cannot ship to islands and remote areas. Orders to these locations will be canceled. For details, please refer to the Undeliverable Areas table in our Shipping Policy.

How do l initiate a return?

To start a return, contact our support team at CustomerService@Aosom.eu with your order number and reason for return. We’ll provide detailed instructions, including where to send your item.

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