Product description
  • - Cat Staircase for Wall Mounting: Cats love to be up high to see everything or look out the window and contemplate their cat life. This cat staircase set includes a hammock, seat platforms, and a three-step ladder - ideal for climbing and jumping
  • - Soft and Comfortable: The platforms and steps covered in soft plush are cozy and comfortable, ensuring your cat has a comfortable place
  • - Protect Your Furniture: Cats have the urge to scratch things to sharpen their claws and mark their territory. The natural sisal-wrapped scratching posts included in our cat climbing wall set provide your cat with an excellent scratching surface, so they will leave your furniture alone
  • - Sturdy Staircase: Our platforms and steps are built to always remain safe and stable, even when your pets romp, jump, or nap for hours
  • - Dimensions per platform: 44W x 22D x 28H cm. Dimensions of the ladder: 42W x 22D x 10H cm. Hammock: 40W x 34D x 20H cm. Load capacity: 6 kg (hammock), 8 kg (platforms). Assembly required
Feature

- Four-piece set with a hammock, a three-step ladder, and two platforms;
- Wall mountable, allowing cats to relax and play high up;
- A great way to utilize wall space and gain floor space;
- Cat tree for scratching, so they leave your furniture alone;
- Made of durable chipboard for high stability and load capacity;
- Provides your cat with a high, peaceful retreat;
- Assembly required;

Specifications

- Color: Beige;
- Materials: Chipboard, Plush (100% Polyester), Sisal;
- Platform: 44W x 22D x 28H cm;
- Ladder: 42W x 22D x 10H cm;
- Hammock: 40W x 34D x 20H cm;
- Recommended weight: up to 5 kg;
- Load capacity: 6 kg (hammock), 8 kg (platforms);

Package

- 1 x Cat Staircase Set;
- 1 x Manual;

Assembly Instructions
Shipping & Return

We offer fast and reliable delivery on all orders, with free shipping included.

For estimated delivery times and more details by country, please refer to our shipping information page.

You have the right to return your order within 30 days of receiving it, for any reason. Please email us at customerservice@aosom.eu to initiate the return.

Please note that return shipping costs are the responsibility of the customer, unless the product is faulty or incorrect.

All items are covered by a 2-year warranty. If your product arrives defective or damaged, contact us within 14 days for a free replacement or full refund.

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Free shipping on all orders

Discover the benefits of our products with free shipping on all orders.

Shipping details

30 Days Returns

We offer a 30-day return policy. Free returns are available for defective or incorrect items.

Refund Details

2 Years Warranty

All our products are supported by a robust 2-year warranty, guaranteeing quality and reliability.

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FAQs

Please read our FAQs page to find out more.

How do l cancel or edit an order?

Unfortunately, we cannot cancel orders due to a change of mind. However, we understand that mistakes happen. If you need to edit your order information, such as the delivery address or contact number, please contact our customer service at customerservice@aosom.eu as soon as possible.


Here’s what you can do:

  • Contact our customer service via email.
  • Have your order number ready when contacting customer service.
  • We cannot guarantee changes to orders after 24 hours of placement. This is because orders may be processed once received
How can I track my order?

You can track your order by checking the shipping confirmation email, which contains a tracking number and a link to the courier's website.

How long does shipping take?

Our products are delivered to most parts of the EU within 3 to 10 business days. You can expect to receive your order within 4 to 11 business days after placing it. Delivery times may vary based on your location. For specific details, please refer to the transit time table in our Shipping Policy.

What if l order to an undeliverable location?

We deliver to most EU locations, but cannot ship to islands and remote areas. Orders to these locations will be canceled. For details, please refer to the Undeliverable Areas table in our Shipping Policy.

How do l initiate a return?

To start a return, contact our support team at CustomerService@Aosom.eu with your order number and reason for return. We’ll provide detailed instructions, including where to send your item.

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