Product description
  • - Perfect Summer Companion: Our umbrella with wind vent ensures pleasant ventilation and secure wind resistance, so you can relax without worry even in windy weather.
  • - Effortless Handling: Thanks to the crank mechanism, the garden umbrella can be opened and closed in seconds. The 360-degree rotation of the base allows for individual adjustment of the shade area.
  • - Durable and Reliable: The rust-free mast, 8 steel ribs, and UV-resistant polyester canopy provide secure protection against intense sunlight.
  • - Stable Base: Our large sun umbrella features a stable, cross-shaped base. Complement it with weight plates (not included) to ensure a secure stand.
  • - Product data of the balcony umbrella: Umbrella diameter: 295L x 295W x 242H cm. Cross base: 90L x 90W x 4.5H cm. NOTE: A cross base is included. Additional weights are required but NOT INCLUDED. It is recommended to use a weight of 80kg or more.
Feature

- Umbrella canopy made of UV-resistant polyester for long-lasting use;
- 360-degree rotatable umbrella canopy offers complete sun protection;
- Round sun umbrella provides large shade area;
- Easy, quick opening and closing of the umbrella with side crank;
- Wind vent of the balcony umbrella for good ventilation and more stability in wind;
- Mosquito net to keep unwanted visitors away;
- Suitable for park, garden, patio, yard, beach, pool;
- Assembly required;
- NOTE: Cross base included in the package. Additional weights required but NOT INCLUDED. Recommend using weight of 80 kg or more;

Specifications

- Color: Dark Gray (Fabric) + Black (Frame);
- Material: Steel, Polyester;
- Total dimensions: 295L x 295W x 242H cm;
- Umbrella pole size: Ø53 mm;
- Cross base size: 90L x 90W x 4.5H cm;

Package

- 1 x Cantilever Umbrella;
- 1 x Cross Base;
- 1 x Net;
- 1 x Manual;

Assembly Instructions

Click the link below to download the instruction

Shipping & Return

We offer fast and reliable delivery, with shipping fees based on weight and destination. Many orders under 10kg ship free. For a full shipping cost breakdown by country and weight, please refer to our shipping table here. You have the right to return your order within 30 days of receiving it, for any reason. Please email us at customerservice@aosom.eu to initiate the return. You will need to cover the return shipping cost, except when the product is faulty or incorrect. All items are covered by a 2-year warranty. If your product arrives defective or damaged, contact us within 14 days for a free replacement or full refund.

Trusted Service, Wide Reach

16 Countries Delivered

We provide reliable shipping services to 16 countries within the EU, ensuring broad accessibility for our clientele.

Shipping details

Holiday Return Extended

For all orders placed between 3 November 2025 and 31 December 2025, the return deadline is extended until 31 January 2026.

Refund Details

2 Year Warranty

All our products are supported by a robust 2-year warranty, guaranteeing quality and reliability.

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FAQs

Please read our FAQs page to find out more.

Do you offer extended holiday returns?

Yes, we do! To make your holiday shopping stress-free, we offer an extended return window for all orders placed between November 3, 2025 and December 31, 2025. These items can be returned anytime up to January 31, 2026, as long as they remain unused, in original condition, and in their original packaging.

How do l cancel or edit an order?

Unfortunately, we cannot cancel orders due to a change of mind. However, we understand that mistakes happen. If you need to edit your order information, such as the delivery address or contact number, please contact our customer service at customerservice@aosom.eu as soon as possible.


Here’s what you can do:

  • Contact our customer service via email.
  • Have your order number ready when contacting customer service.
  • We cannot guarantee changes to orders after 24 hours of placement. This is because orders may be processed once received
How can I track my order?

You can track your order by checking the shipping confirmation email, which contains a tracking number and a link to the courier's website.

How long does shipping take?

Our products are delivered to most parts of the EU within 3 to 10 business days. You can expect to receive your order within 4 to 11 business days after placing it. Delivery times may vary based on your location. For specific details, please refer to the transit time table in our Shipping Policy.

What if l order to an undeliverable location?

We deliver to most EU locations, but cannot ship to islands and remote areas. Orders to these locations will be canceled. For details, please refer to the Undeliverable Areas table in our Shipping Policy.

How do l initiate a return?

To start a return, contact our support team at CustomerService@Aosom.eu with your order number and reason for return. We’ll provide detailed instructions, including where to send your item.

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