Product description
  • - Adjustable design: With two extensions (7 cm, 14 cm), our dog stair gate is 76 cm tall and suitable for an opening range of 74 to 100 cm. This allows you to secure stairs, bedroom doors, hallways, and other areas in your home to enhance your pet's safety
  • - Enhanced safety: Our dog door guard is equipped with a double locking system that securely holds your pet and gives you a sense of security. The gate can be opened in two directions, making it convenient to pass through doorways and easily overcome stairs thanks to its special opening
  • - Self-closing door: When the stair gate is opened less than 90°, it closes automatically, and when opened more than 90°, it remains open (the door does not close when opened less than 30°)
  • - Sturdy and practical: This stair guard made of solid steel withstands chewing, bumping, and shaking without breaking. Suitable for small to medium dogs with a shoulder height of 25 to 50 cm
  • - Product dimensions of the door guard: 74-100W x 76H cm, width of the door opening: 45 cm
Feature

- Two extensions (7 cm, 14 cm). Fits openings from 74 to 100 cm, versatile for doorways, hallways, and stairs;
- Stair gate door closes automatically under 90°, remains open under 30°;
- Swings in both directions or in a specific direction, swing direction can be set by the user;
- One-hand dual locking, convenient for busy parents;
- Sturdy steel frame of the door guard for exceptional stability;
- Customized for small to medium dogs, suitable for 25-50 cm shoulder height;

Specifications

- Color: White;
- Material: Steel, PA;
- Overall dimensions (with adjustment screws): 74-100W x 76H cm;
- Extension set: 7 cm, 14 cm;
- Width of the door opening: 45 cm;
- Note: It is normal for a large gap to be present at the door latch before installation. Simply tighten both sides until the gap measures 2-3 mm;

Package

- 1 x Safety gate;
- 2 x Extension set;
- 4 x Adjustment screw;
- 4 x Round double-sided tape;
- 4 x Screw;
- 1 x Manual;

Assembly Instructions

Click the link below to download the instruction

Shipping & Return

We offer fast and reliable delivery, with shipping fees based on weight and destination. Many orders under 10kg ship free. For a full shipping cost breakdown by country and weight, please refer to our shipping table here. You have the right to return your order within 30 days of receiving it, for any reason. Please email us at customerservice@aosom.eu to initiate the return. You will need to cover the return shipping cost, except when the product is faulty or incorrect. All items are covered by a 2-year warranty. If your product arrives defective or damaged, contact us within 14 days for a free replacement or full refund.

Trusted Service, Wide Reach

16 Countries Delivered

We provide reliable shipping services to 16 countries within the EU, ensuring broad accessibility for our clientele.

Shipping details

Holiday Return Extended

For all orders placed between 3 November 2025 and 31 December 2025, the return deadline is extended until 31 January 2026.

Refund Details

2 Year Warranty

All our products are supported by a robust 2-year warranty, guaranteeing quality and reliability.

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FAQs

Please read our FAQs page to find out more.

Do you offer extended holiday returns?

Yes, we do! To make your holiday shopping stress-free, we offer an extended return window for all orders placed between November 3, 2025 and December 31, 2025. These items can be returned anytime up to January 31, 2026, as long as they remain unused, in original condition, and in their original packaging.

How do l cancel or edit an order?

Unfortunately, we cannot cancel orders due to a change of mind. However, we understand that mistakes happen. If you need to edit your order information, such as the delivery address or contact number, please contact our customer service at customerservice@aosom.eu as soon as possible.


Here’s what you can do:

  • Contact our customer service via email.
  • Have your order number ready when contacting customer service.
  • We cannot guarantee changes to orders after 24 hours of placement. This is because orders may be processed once received
How can I track my order?

You can track your order by checking the shipping confirmation email, which contains a tracking number and a link to the courier's website.

How long does shipping take?

Our products are delivered to most parts of the EU within 3 to 10 business days. You can expect to receive your order within 4 to 11 business days after placing it. Delivery times may vary based on your location. For specific details, please refer to the transit time table in our Shipping Policy.

What if l order to an undeliverable location?

We deliver to most EU locations, but cannot ship to islands and remote areas. Orders to these locations will be canceled. For details, please refer to the Undeliverable Areas table in our Shipping Policy.

How do l initiate a return?

To start a return, contact our support team at CustomerService@Aosom.eu with your order number and reason for return. We’ll provide detailed instructions, including where to send your item.

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