Product description
  • - Expandable Space: Rear expansion (24 x 32 x 33 cm / 9.5 x 12.6 x 13.0 in) gives your cat or dog more room and helps reduce anxiety in confined spaces.
  • - Balanced Ventilation & Visibility: Breathable mesh panels provide optimal airflow and clear sightlines so your pet stays relaxed and comfortable during travel.
  • - Storage Pockets: With 5 pockets, this carrier holds treats, water bottles and waste bags. Keep your hands free while everything stays neatly organized.
  • - Safe Travel: Reflective strips boost visibility and safety on walks. A 40 cm (15.7 in) safety leash and sturdy zippers help prevent your pet from escaping during transport.
  • - Durable & Low-Maintenance: Scratch-resistant, heavy-duty 300D polyester makes this pet carrier highly durable. The soft, removable pad adds comfort, and the backpack can be easily wiped clean with a damp cloth.
Feature

- Expandable compartment lets pets stretch comfortably during outdoor trips;
- Breathable mesh panels keep pets relaxed and well-ventilated;
- Multiple pockets offer convenient storage for treats, water and small accessories;
- Removable pad provides a soft, cozy resting spot;
- Durable, scratch-resistant fabric is easy to wipe clean for long-lasting use;
- Reflective stripes increase visibility for safer walks in low light;
- Lightweight backpack design keeps hands free for daily adventures.

Specifications

- Color: Light Gray;
- Material: Polyester (300D);
- External dimensions: 33.5 L x 28 W x 42 H cm (13.2 x 11.0 x 16.5 in);
- Internal dimensions: 32 L x 23 W x 39 H cm (12.6 x 9.1 x 15.4 in);
- Top roll-up size: 25 L x 24.5 W cm (9.8 x 9.6 in);
- Top mesh window: 23 L x 23 W cm (9.1 x 9.1 in);
- Front mesh window: 23 L x 25 W cm (9.1 x 9.8 in);
- Expandable compartment: 24 L x 32 W x 33 H cm (9.5 x 12.6 x 13.0 in);
- Door size: 18 L x 23 W cm (7.1 x 9.1 in);
- Pad size: 31 L x 26 W cm (12.2 x 10.2 in);
- Safety leash length: 40 cm (15.7 in);
- Maximum load: 10 kg (22 lb);

Package

- 1 x Pet carrier;
- 1 x Instruction manual;

Shipping & Return

We offer fast and reliable delivery on all orders, with free shipping included.

For estimated delivery times and more details by country, please refer to our shipping information page.

You have the right to return your order within 30 days of receiving it, for any reason. Please email us at customerservice@aosom.eu to initiate the return.

Please note that return shipping costs are the responsibility of the customer, unless the product is faulty or incorrect.

All items are covered by a 2-year warranty. If your product arrives defective or damaged, contact us within 14 days for a free replacement or full refund.

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Free shipping on all orders

Discover the benefits of our products with free shipping on all orders.

Shipping details

30 Days Returns

We offer a 30-day return policy. Free returns are available for defective or incorrect items.

Refund Details

2 Years Warranty

All our products are supported by a robust 2-year warranty, guaranteeing quality and reliability.

About Services

FAQs

Please read our FAQs page to find out more.

How do l cancel or edit an order?

Unfortunately, we cannot cancel orders due to a change of mind. However, we understand that mistakes happen. If you need to edit your order information, such as the delivery address or contact number, please contact our customer service at customerservice@aosom.eu as soon as possible.


Here’s what you can do:

  • Contact our customer service via email.
  • Have your order number ready when contacting customer service.
  • We cannot guarantee changes to orders after 24 hours of placement. This is because orders may be processed once received
How can I track my order?

You can track your order by checking the shipping confirmation email, which contains a tracking number and a link to the courier's website.

How long does shipping take?

Our products are delivered to most parts of the EU within 3 to 10 business days. You can expect to receive your order within 4 to 11 business days after placing it. Delivery times may vary based on your location. For specific details, please refer to the transit time table in our Shipping Policy.

What if l order to an undeliverable location?

We deliver to most EU locations, but cannot ship to islands and remote areas. Orders to these locations will be canceled. For details, please refer to the Undeliverable Areas table in our Shipping Policy.

How do l initiate a return?

To start a return, contact our support team at CustomerService@Aosom.eu with your order number and reason for return. We’ll provide detailed instructions, including where to send your item.

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