Product description
  • - Adjustable design: With two extensions (7 cm, 14 cm), our dog stair gate is 76 cm high and suitable for an opening range of 74 to 100 cm. This allows you to block stairs, bedroom doors, hallways, and other areas in your home to increase your pet's safety
  • - Convenient access for cats: A pet-friendly solution for households with multiple pets, providing a small gate for cats to pass through easily while keeping dogs restrained
  • - Increased safety: Our pet gate is equipped with a double locking system that keeps your pet secure and gives you a sense of security. The gate opens in two directions, making it convenient to pass through doorways and easily overcome stairs thanks to its special opening
  • - Self-closing door: When the passage door is opened less than 90°, it closes automatically, and if opened more than 90°, it remains open (the door does not close if opened less than 30°)
  • - Durable and practical: This dog door made of solid steel withstands chewing, bumping, and shaking without breaking. Suitable for small to medium-sized dogs with a shoulder height of 25 to 50 cm
Feature

- Two extensions (7 cm, 14 cm). Fits openings from 74 to 100 cm, versatile for doorways, hallways, and stairs;
- Door closes automatically under 90°, remains open under 30°;
- Swings in both directions or in a specific direction, user can set swing direction;
- One-handed double locking, convenient for busy parents;
- Sturdy steel frame for exceptional stability;
- Customized for small to medium-sized dogs, suitable for 25-50 cm shoulder height;

Specifications

- Color: White;
- Material: Steel, PA;
- Overall dimensions (with adjustment screws): 74-100W x 76H cm;
- Extension set: 7 cm, 14 cm;
- Width of the door opening: 45 cm;
- Small door size: 16W x 25.5H cm;
- Tube spacing: 5-6 cm;
- Note: It is normal to have a large gap at the door lock before installation. Simply tighten both sides until the gap is 2-3 mm;

Package

- 1 x Stair gate- 2 x Extension kit;
- 4 x Adjustment screw;
- 4 x Round double-sided adhesive tape;
- 4 x Screw;
- 1 x Manual;

Assembly Instructions
Shipping & Return

We offer fast and reliable delivery on all orders, with free shipping included.

For estimated delivery times and more details by country, please refer to our shipping information page.

You have the right to return your order within 30 days of receiving it, for any reason. Please email us at customerservice@aosom.eu to initiate the return.

Please note that return shipping costs are the responsibility of the customer, unless the product is faulty or incorrect.

All items are covered by a 2-year warranty. If your product arrives defective or damaged, contact us within 14 days for a free replacement or full refund.

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Free shipping on all orders

Discover the benefits of our products with free shipping on all orders.

Shipping details

30 Days Returns

We offer a 30-day return policy. Free returns are available for defective or incorrect items.

Refund Details

2 Years Warranty

All our products are supported by a robust 2-year warranty, guaranteeing quality and reliability.

About Services

FAQs

Please read our FAQs page to find out more.

How do l cancel or edit an order?

Unfortunately, we cannot cancel orders due to a change of mind. However, we understand that mistakes happen. If you need to edit your order information, such as the delivery address or contact number, please contact our customer service at customerservice@aosom.eu as soon as possible.


Here’s what you can do:

  • Contact our customer service via email.
  • Have your order number ready when contacting customer service.
  • We cannot guarantee changes to orders after 24 hours of placement. This is because orders may be processed once received
How can I track my order?

You can track your order by checking the shipping confirmation email, which contains a tracking number and a link to the courier's website.

How long does shipping take?

Our products are delivered to most parts of the EU within 3 to 10 business days. You can expect to receive your order within 4 to 11 business days after placing it. Delivery times may vary based on your location. For specific details, please refer to the transit time table in our Shipping Policy.

What if l order to an undeliverable location?

We deliver to most EU locations, but cannot ship to islands and remote areas. Orders to these locations will be canceled. For details, please refer to the Undeliverable Areas table in our Shipping Policy.

How do l initiate a return?

To start a return, contact our support team at CustomerService@Aosom.eu with your order number and reason for return. We’ll provide detailed instructions, including where to send your item.

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