Product description
  • - ALL-IN-ONE: Multi-level cat activity center with sisal rope, various levels, and a hanging ball for endless entertainment.
  • - PROTECTS YOUR FURNITURE: The cat trees are wrapped with durable, natural sisal rope perfect for your cats to sharpen their claws. It also protects your furniture from scratches.
  • - STABLE & SAFE: Made of solid chipboard to keep the entire cat tree strong and stable, non-toxic and pet-friendly. The cat houses are made of PE rattan, creating a healthy and safe space for your furry friend.
  • - SOFT PLUSH FABRIC: The cover is made of soft and comfortable plush and comes with soft cushions (not washable), making it the perfect resting and play area for your furry friends.
  • - PRODUCT DATA: Overall size: 55L x 47W x 95H cm; Size of the cat box: 39L x 39W x 26.5H cm. Suitable for cats under 5 kg. Assembly required.
Feature

- The different levels offer your cats a comfortable place to relax;
- The multi-functional cat tree is made of high-quality chipboard;
- The multi-level design satisfies your pet's climbing instincts;
- Suitable for cats weighing under 5 kg;
- It is recommended to choose the cat tree according to the type of cat;
- Assembly required;

Specifications

- Color: Natural Beige;
- Material: Chipboard, sisal, velvety polyester, PE;
- Overall dimensions: 55L x 47W x 95H cm;
- Rattan cat box size: 39L x 39W x 26.5H cm;
- Door hole size: 20L x 20H cm;
- Top Rattan cat bed size: 35L x 35W x 10H cm;
- Bottom plate size: 55L x 47W cm;
- Column: Ø8.3 cm;
- Recommended pet weight: under 5 kg;

Package

-1 x Cat tree;
-1 x Manual;

Assembly Instructions
Shipping & Return

We offer fast and reliable delivery on all orders, with free shipping included.

For estimated delivery times and more details by country, please refer to our shipping information page.

You have the right to return your order within 30 days of receiving it, for any reason. Please email us at customerservice@aosom.eu to initiate the return.

Please note that return shipping costs are the responsibility of the customer, unless the product is faulty or incorrect.

All items are covered by a 2-year warranty. If your product arrives defective or damaged, contact us within 14 days for a free replacement or full refund.

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Trusted Service, Wide Reach

Free shipping on all orders

Discover the benefits of our products with free shipping on all orders.

Shipping details

30 Days Free Returns

Our commitment to customer satisfaction is reflected in our 30-day return policy, allowing for seamless returns.

Refund Details

2 Year Warranty

All our products are supported by a robust 2-year warranty, guaranteeing quality and reliability.

About Services

FAQs

Please read our FAQs page to find out more.

How do l cancel or edit an order?

Unfortunately, we cannot cancel orders due to a change of mind. However, we understand that mistakes happen. If you need to edit your order information, such as the delivery address or contact number, please contact our customer service at customerservice@aosom.eu as soon as possible.


Here’s what you can do:

  • Contact our customer service via email.
  • Have your order number ready when contacting customer service.
  • We cannot guarantee changes to orders after 24 hours of placement. This is because orders may be processed once received
How can I track my order?

You can track your order by checking the shipping confirmation email, which contains a tracking number and a link to the courier's website.

How long does shipping take?

Our products are delivered to most parts of the EU within 3 to 10 business days. You can expect to receive your order within 4 to 11 business days after placing it. Delivery times may vary based on your location. For specific details, please refer to the transit time table in our Shipping Policy.

What if l order to an undeliverable location?

We deliver to most EU locations, but cannot ship to islands and remote areas. Orders to these locations will be canceled. For details, please refer to the Undeliverable Areas table in our Shipping Policy.

How do l initiate a return?

To start a return, contact our support team at CustomerService@Aosom.eu with your order number and reason for return. We’ll provide detailed instructions, including where to send your item.

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