Product description
  • - Climbing step set for cats: Cats love to observe their surroundings from a high point and ponder about their cat life. That's why your kitty will love this fantastic climbing step set! It includes three steps to be mounted on the wall, as well as a scratching post with hammock and sitting platform to provide plenty of opportunities for climbing and scratching.
  • - Multiple climbing steps: This climbing wall offers your beloved pets unprecedented freedom of movement, allowing them to climb and jump as they please. The steps are also perfect for a spontaneous nap!
  • - Soft and comfortable: The climbing steps are covered with soft and comfortable plush, making them particularly gentle on little cat paws.
  • - Sturdy and safe: The steps contain a highly stable core of chipboard that will securely hold your furry companion, even if they jump up and down particularly vigorously.
  • - Product details: 4-piece climbing step set, suitable for cats up to 5 kg. Assembly required.
Feature

- 4-piece set includes climbing steps, a scratch tree, and a hammock;
- Clever wall mounting optimally utilizes vertical space;
- Sturdy core made of chipboard for high stability;
- Scratch tree for sharpening claws - distracts your cat from your furniture;
- Ideal, elevated retreat for your cat;
- Harmonizes perfectly with almost any interior;
- Assembly required;

Specifications

- Color: Beige+Gray;
- Material: Chipboard, plush, sisal;
- Climbing steps: 40L x 28W x 73H cm;
- Scratching post: Ø20 x 32W cm;
- Hammock: Ø30 x 5H cm;
- Suitable for cats up to 5 kg;
- Note: The climbing steps must be mounted with the help of dowels, except for plank walls, where wood screws can be screwed directly into the wall;
the choice of screws depends on the type of wall

Package

-1 x climbing step set;
-1 x manual;

Assembly Instructions
Shipping & Return

We offer fast and reliable delivery on all orders, with free shipping included.

For estimated delivery times and more details by country, please refer to our shipping information page.

You have the right to return your order within 30 days of receiving it, for any reason. Please email us at customerservice@aosom.eu to initiate the return.

Please note that return shipping costs are the responsibility of the customer, unless the product is faulty or incorrect.

All items are covered by a 2-year warranty. If your product arrives defective or damaged, contact us within 14 days for a free replacement or full refund.

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Free shipping on all orders

Discover the benefits of our products with free shipping on all orders.

Shipping details

30 Days Returns

We offer a 30-day return policy. Free returns are available for defective or incorrect items.

Refund Details

2 Years Warranty

All our products are supported by a robust 2-year warranty, guaranteeing quality and reliability.

About Services

FAQs

Please read our FAQs page to find out more.

How do l cancel or edit an order?

Unfortunately, we cannot cancel orders due to a change of mind. However, we understand that mistakes happen. If you need to edit your order information, such as the delivery address or contact number, please contact our customer service at customerservice@aosom.eu as soon as possible.


Here’s what you can do:

  • Contact our customer service via email.
  • Have your order number ready when contacting customer service.
  • We cannot guarantee changes to orders after 24 hours of placement. This is because orders may be processed once received
How can I track my order?

You can track your order by checking the shipping confirmation email, which contains a tracking number and a link to the courier's website.

How long does shipping take?

Our products are delivered to most parts of the EU within 3 to 10 business days. You can expect to receive your order within 4 to 11 business days after placing it. Delivery times may vary based on your location. For specific details, please refer to the transit time table in our Shipping Policy.

What if l order to an undeliverable location?

We deliver to most EU locations, but cannot ship to islands and remote areas. Orders to these locations will be canceled. For details, please refer to the Undeliverable Areas table in our Shipping Policy.

How do l initiate a return?

To start a return, contact our support team at CustomerService@Aosom.eu with your order number and reason for return. We’ll provide detailed instructions, including where to send your item.

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