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Offset Umbrella ? 290 cm Garden Parasol with Cross Base Crank Umbrella Cover and Anti-UV 50+ Wind Rope Umbrella for Terrace Patio Dark Gray
SKU: 84D-394V00CG
Pairs well with
16 Countries Delivered
24-Hour Dispatch
2-Year Warranty
Free Return until 31 Jan 2026
Offset Umbrella ? 290 cm Garden Parasol with Cross Base Crank Umbrella Cover and Anti-UV 50+ Wind Rope Umbrella for Terrace Patio Dark Gray
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
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Shipping Information
Fast, reliable delivery. Shipping fees depend on weight and destination, and many orders under 10kg ship free. For exact costs by country and weight, please see our shipping table.
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Returns & Refunds
You can return your order within 30 days of delivery for any reason. Email customerservice@aosom.eu to start a return. Return shipping is at your cost unless the item is faulty or incorrect.
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FAQ’s
All items include a 2-year warranty. If your product arrives defective or damaged, contact us within 14 days for a free replacement or full refund. For more common questions, see our full FAQ here.
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Contact Us
We’re here to help and reply within 24 hours on weekdays. Email customerservice@aosom.eu with any questions.
- - WIND ROPES AND PROTECTIVE COVER: Reinforce the stability of your offset umbrella on windy days with the wind ropes. Also, use the protective cover to protect the umbrella when not in use, avoiding fading and ensuring its durability
- - RESISTANT MATERIAL: This outdoor garden umbrella is made of 180 g/m² polyester with a PU layer that offers UV protection (UPF 50+). Its powder-coated pole and 8 metal ribs prevent rust, providing stability and durability
- - FULLY ADJUSTABLE: Easily adjust your garden umbrella, thanks to its 360° rotation and free tilt. You can adapt its position according to the sun to keep your spaces cool and protected all day long, no matter the time
- - EASY TO USE: Open and close your garden umbrella comfortably in seconds with the convenient crank located on the pole. Its design allows for quick and effortless handling, so you can enjoy the shade anytime
- - OVERALL DIMENSIONS: Ø290x243 cm (DxH). Assembly required. NOTE: A weight of 60 kg (not included) is necessary to stabilize the umbrella. Avoid using it in extreme weather conditions such as strong winds, heavy rains, or snow
Feature
Specifications
Package
Assembly Instructions
Click the link below to download the instruction
Instructions pdf
Shipping & Return
We offer fast and reliable delivery, with shipping fees based on weight and destination. Many orders under 10kg ship free. For a full shipping cost breakdown by country and weight, please refer to our shipping table here. You have the right to return your order within 30 days of receiving it, for any reason. Please email us at customerservice@aosom.eu to initiate the return. You will need to cover the return shipping cost, except when the product is faulty or incorrect. All items are covered by a 2-year warranty. If your product arrives defective or damaged, contact us within 14 days for a free replacement or full refund.
Trusted Service, Wide Reach
16 Countries Delivered
We provide reliable shipping services to 16 countries within the EU, ensuring broad accessibility for our clientele.
Holiday Return Extended
For all orders placed between 3 November 2025 and 31 December 2025, the return deadline is extended until 31 January 2026.
2 Year Warranty
All our products are supported by a robust 2-year warranty, guaranteeing quality and reliability.
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FAQs
Please read our FAQs page to find out more.
Do you offer extended holiday returns?
Yes, we do! To make your holiday shopping stress-free, we offer an extended return window for all orders placed between November 3, 2025 and December 31, 2025. These items can be returned anytime up to January 31, 2026, as long as they remain unused, in original condition, and in their original packaging.
How do l cancel or edit an order?
Unfortunately, we cannot cancel orders due to a change of mind. However, we understand that mistakes happen. If you need to edit your order information, such as the delivery address or contact number, please contact our customer service at customerservice@aosom.eu as soon as possible.
Here’s what you can do:
- Contact our customer service via email.
- Have your order number ready when contacting customer service.
- We cannot guarantee changes to orders after 24 hours of placement. This is because orders may be processed once received
How can I track my order?
You can track your order by checking the shipping confirmation email, which contains a tracking number and a link to the courier's website.
How long does shipping take?
Our products are delivered to most parts of the EU within 3 to 10 business days. You can expect to receive your order within 4 to 11 business days after placing it. Delivery times may vary based on your location. For specific details, please refer to the transit time table in our Shipping Policy.
What if l order to an undeliverable location?
We deliver to most EU locations, but cannot ship to islands and remote areas. Orders to these locations will be canceled. For details, please refer to the Undeliverable Areas table in our Shipping Policy.
How do l initiate a return?
To start a return, contact our support team at CustomerService@Aosom.eu with your order number and reason for return. We’ll provide detailed instructions, including where to send your item.